When Loyaltree decides why data is used
For the website, owner sign-up, account security, billing support, and direct contact requests, Loyaltree usually has its own role in the processing.
Legal · GDPR
A simple GDPR overview for Loyaltree.
This page explains in plain language how Loyaltree relates to GDPR, data rights, and privacy requests. For full details, read the Privacy Policy, Terms, and Cookies notice.
GDPR
Note
A plain-language overview for transparency, not legal advice or a replacement for agreements.
Roles
Loyaltree’s role depends on the use case.
What matters is who decides why and how personal data is used. For a business loyalty program, the business usually has the main control. For the website, accounts, security, support, and billing, Loyaltree usually has its own role.
When a business runs the loyalty program
For loyalty programs run by a business, the business usually has the main control and Loyaltree processes data on its behalf.
Rights
Data rights in plain language.
Depending on the case, you may have rights to access, correct, delete, or take another action with your personal data. How those rights apply depends on the type of data, identity verification, and legal requirements. More detail is available in the Privacy Policy.
Data use
Data is used to run the service.
Loyaltree may process data for accounts, wallet passes, scans, rewards, store locations, notifications, billing, support, and security.
Account and business setup
User accounts, business details, access roles, subscription records, and basic service settings.
Loyalty program operation
Wallet passes, points, rewards, scans, redemptions, guest cards, and customer activity.
Service communication
Verification messages, invites, billing updates, support replies, and notifications configured by the business.
Security and reliability
Account sign-in, session protection, abuse prevention, technical checks, and incident handling.
Responsibility
Practical measures, partners, and requests.
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Processing terms
The Terms include a summary for cases where Loyaltree processes data on behalf of a business.
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Service partners
Loyaltree uses providers for hosting, account sign-in, storage, email, billing, wallet passes, and abuse protection.
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Data requests
For privacy requests, you can contact support@loyaltree.io. If the request concerns a specific business loyalty program, that business may need to be involved.
Legal documents
The full details are in the core policies.
This page is a simple summary for transparency. For complete wording, see the Privacy Policy, Terms, and Cookies notice.
Have a privacy or GDPR question?
Send us the context and we will route the request to the right privacy, support, or business path.